FREQUENTLY ASKED QUESTIONS

We have collected the most frequently asked questions and have provided the best answers possible but if there is something that we've missed please feel free to get in contact with one of our members of staff.

 

DO YOU HAVE PARKING FACILITIES?

Branding

Whilst we do have our own parking at the front of the building, Lancaster Campus (OneSchool Global UK) have kindly allowed us to use their car park as an overspill.

 

Visitors to the pool are welcome to use the car park after 3:30pm on weekdays as well as weekends and school holidays

DO YOU HAVE DISABLED ACCESS?

We have a ramp entrance for any wheelchair users. We also have a disabled changing room that leads onto poolside as well as a pool hoist.

If you would like to ask any questions about our Disabled Access, please get in touch and a member of our team will be happy to help.

WHAT IS YOUR PHOTOGRAPHY POLICY?

To ensure the safety of all pool users, we have a strict 'No Photography' policy. No cameras or devices with a camera such as a mobile phone are permitted to be used on poolside or in the changing area.

We also don't allow devices such as underwater camera's in the swimming pool.

WHAT ARE THE DIMENSIONS OF THE POOL?

Our swimming pool dimensions are 15m (length) x 6m (width). Our shallow end is 0.9m whilst our deep end is 1.9m, meaning that our pool is too shallow to dive in.

 

For those keen swimmers out there, if you are interested in swimming a mile it would be 108 lengths.

WHAT IS THE POOL TEMPERATURE?

In order to try and accommodate to all of our swimmers and our session type's, we try our best to keep the pool between 29.5°c and 30˚c. 

This temperature is perfect for babies and young children who tend to get cold quickly.

DO YOU TAKE CARD PAYMENTS?

We have finally got an iZettle Card Machine at reception which allows us to take card payments, including contactless cards.

We also accept cash and cheque payments too. All cheque payments need to be addressed to LVCS.

DO I NEED A MEMBERSHIP TO SWIM?

As we are a small community swimming pool, we do not have any facilities such as a gym or spa.

 

This does mean that you don't need a membership to come for a swim. You can just book yourself in and come down for a relaxing swim!

DO YOU USE CHLORINE IN YOUR POOL?

Whilst all pools need to use Chlorine to get rid of bad bacteria in the water, due to our Ultraviolet (UV) System we do not have to use as much Chlorine as what other pools use. 

This means that the water is much better for people who suffer with Eczema as it doesn't irritate the skin.